Fuck You, Paypal
As you know, Paypal has been dicking around with the money we’ve collected for the Secret Santa fund. Their argument is that I generated this money using a “Donate” button, and not the “Buy Now” or “Shopping Cart” buttons I have been using for all the other fundraising I’ve done in the last two years.
Because I used the wrong button, they have made me send them everything from bank statements to Articles of Incorporation to affidavits and notarized statements, even though I have been a verified business customer of theirs for 10 years.
After sending all this shit over to them from EUROPE, I just came back home to this email:
We appreciate that you have chosen PayPal to accept payments for your organization and thank you for your patience during this review process.
PayPal permits the donation button to be used by verified non-profit organizations. PayPal also permits donations to the accounts of individuals or organizations that are authorized to fundraise on behalf of verified non-profit organizations.
It appears that your PayPal account belongs to a corporation, and not a non-profit organization. Please refund the donations that you have collected.
Yes, I used the wrong button. Not that it says anywhere on Paypal that this button can’t be used by a corporation to assist individuals in need. This is just something you get to find out after collecting thousands of dollars that you now have to manually return $2 at a time.
PAYPAL IS AWESOME
The good news is that a lot of your donations contributions purchases were already processed before Paypal got smart and put a stop to helping kids who benefit from the use of the wrong button. So not everyone is getting a refund; just several hundred of you, and I’m going to sit down and do that right now while cursing a lot.
UPDATE: While slogging my way through hundreds of refunds, I noticed this interesting little disclaimer.
See how this works?
1. Paypal offers a DONATE button for you to use on your site
2. After you use it to raise funds, they tell you that you aren’t allowed to use it and make you return the money
3. They keep part of the fee for doing nothing
The best part is that when you raise the money all over again with a different button, they get fees on that. And of course, they process all the toy purchase payments, so this is a triple dip on money raised for needy kids at Christmas.
SEEMS LEGIT
UPDATE:
Thanks, Consumerist!
December 4, 2011 at 9:49 pm
There really is a special place in Hell for Pay pal.
December 4, 2011 at 9:56 pm
Yes, there is. And I think it has something to do with HitlerBell, but I can’t be certain.
December 4, 2011 at 10:03 pm
Near the place they reserve for child molesters. And people who talk at the theater.
December 4, 2011 at 10:34 pm
I love you Qui. Just for that quote. xD
December 5, 2011 at 6:29 am
I heartily agree
December 4, 2011 at 10:49 pm
Hidden due to low comment rating. Click here to see.
December 5, 2011 at 6:16 am
as much as you’re probably joking, what you said sucked.
December 6, 2011 at 12:44 am
I’m sorry, I didn’t mean to be offensive. Not to try to excuse it, I guess I just didn’t see a distinction between the first joke and mine.
December 4, 2011 at 11:17 pm
The special Hell…
I love you and your firefly reference. So much.
December 5, 2011 at 12:23 am
Qui, your usage of Firefly quotes makes me happy in the pants. And I married a PhD student who is proposing a thesis, so the pants needed a little pick-me-up.
December 5, 2011 at 5:34 am
I already commented way down there and re-sent my money, but I’m still pissed off — where’s all the lawyers who sent money and commented last time? Anyone willing to go to bat for all of us fat bastards and try to get PayPal to give HK back the triple (?) fees they collected on this fuckery?
December 5, 2011 at 6:19 am
Paypal is notorious for fucking over anyone. My masters swim team used Paypal and they are a non-profit. Paypal decided to hold their funds indefinitely, too. It got to the point that my team stopped using them because they were being such dickheads about it.
December 5, 2011 at 10:29 am
Yup. I dealt with their arbitrary “holding of funds” bullshit. It makes absolutely no sense whatsoever.
December 5, 2011 at 11:07 am
My live role play group have just had a huge run in with them because we chose a wrong option somewhere along the way on a list of options with no definitions provided and couldn’t actually correct it and every time we emailed them we got the same dumb response email about forgetting passwords.
Good grief I hate PayPal right now.
December 5, 2011 at 11:30 am
Scully, did you find a different way to get e-contributions? Cause that would be fucking brilliant.
December 5, 2011 at 1:14 pm
try using google payments, they are supposed to be a lot better
http://www.google.com/payments/index.html
December 5, 2011 at 4:42 pm
Lipshon,
All I know is the team decided to withdraw its funds from paypal and not use it anymore. My husband knew a little of what was going on and warned me not to keep any money in my paypal account because they can take it whenever they feel like it (which is what they did with our swim team).
Pretty shady, if you ask me.
December 5, 2011 at 9:47 am
I am reading Dantes Inferno right now – how fucking appropriate.
(applies ALL circles to PayPal, and adds a shit sandwich)
I also run a non-profit, and they made me jump through a bunch of hoops recently. I found out they are going through every account to start verifying status.
TL;DR – I feel your pain.
Upside: just made a sale (a Regretsian btw) so I bought and extra-swell kiddie giftie. Think of it as from both of us.
I was upset earlier that I couldn’t participate, so yay me.
Sorry for the novel.
December 5, 2011 at 4:29 pm
Yo, bitches at paypal I have closed my account too, and y’all really cleaned up on all the shit I have sold on Ebay, but guess what you suck!!! And you hos won’t be getting any more fat stacks from me. oh hell no!!!
December 6, 2011 at 7:38 am
Me too … felt good to quit a lying, thieving skunk without having to use a divorce attorney.
December 5, 2011 at 8:53 pm
Send your complaints to this guy:
kash.hathi@paypal.com
He’s a pompous a-hole manager at PayPal.
I’m sure he’d love to read your comments and concerns about PayPal customer service.
December 4, 2011 at 9:50 pm
I don’t give a shit if I got a refund or not. I’ve had a full bottle of wine tonight while I wait for a boy to text so I’m emotionally vulnerable and these kids made me cry and cry and cry so I’m putting money back in the fund even if my money I already put counts.
OKAY!?!
Goodnight.
December 4, 2011 at 10:17 pm
You’re adorable. Any boy that doesn’t text you is a fool.
December 4, 2011 at 10:19 pm
I love you!
December 4, 2011 at 10:26 pm
That’s probably just the wine talking. But I love you too.
December 5, 2011 at 3:44 pm
This so sounds like me.
December 4, 2011 at 11:37 pm
I’ve decided that wine is much MUCH better than boys, anyhow.
December 5, 2011 at 6:37 am
At least with wine, when it gives you a headache you KNOW you had a good time….
December 5, 2011 at 11:08 am
I cannot believe how many thumbs up this got. Regretsy is becoming my wine enabler.
Sober! Only a minimal hangover. I WIN.
December 4, 2011 at 9:50 pm
That must be why I DO NOT use paypal ordinarily!!! FUCKTARDS
December 4, 2011 at 11:30 pm
I have had PayPal fuck me over and I do not use it due to their bullshit.
It’s as if they can’t put a live han on the phone to address obvious issues.
If I run onto a site that only allows PayPal as a way of buying a product or service, I don’t buy.
December 5, 2011 at 1:40 am
Paypal fucked me over on a 2 year old eBay transaction recently, violating their own policies. Yeah, I’m going to sue if I have to–my account is $180 bucks overdrawn because of them, and I had saved up a positive balance of $700 to buy my flight to Chicago for Mike’s graduation. I’ll be driving or not going now.
December 5, 2011 at 4:38 am
That is….horrible. Horrible isn’t a bad enough word, but it’s as close as I can get this early.
December 6, 2011 at 12:30 am
How about “fucked”?
December 5, 2011 at 10:32 am
That’s so fucked up, too, because not only do you have to deal with PayPal’s bullshit, but also all those overdraft and other fees from your bank over something you have no control over. I hope things work out for you.
December 4, 2011 at 9:50 pm
Oh for…
I’ve never had trouble with Paypal, but couldn’t they just shut the bloody fuck up for kids in need? I guess all this means is that the rest of us fat jealous losers get a chance to send money in.
December 4, 2011 at 9:51 pm
Good thing, too. I was worried that we’d be spreading happiness and joy this winter.
December 4, 2011 at 10:36 pm
I think the only thing PayPal wants anyone spreading is legs, herpes, and cheese with bacon in it.
Seriously, though, at least this time I got to donate. Fuck this paypal shit. One day, it’ll be easier to use Google Payments. Then paypal can eat my ass.
December 5, 2011 at 9:49 am
Yeah, only not herpes or legs, because paypal is too fancy to be used for “adult services”. I hate Paypal more every day.
December 4, 2011 at 9:51 pm
December 4, 2011 at 9:52 pm
Looks like I know where my early Christmas and graduation money is going!
December 4, 2011 at 9:52 pm
Paypal is nothing but trouble and woe, but unfortunately it’s the only game in town. I almost welcome Google’s inevitable takeover of everything if they end up owning these scumhawks too.
December 4, 2011 at 10:42 pm
I’ll drink to that!
December 4, 2011 at 10:50 pm
At least Google knows how to run their MFing business right.
December 5, 2011 at 8:19 am
Unless you want customer service that falls outside of what you can have answered by other customers in the help forums. Then they are inept.
December 5, 2011 at 8:44 am
And paypal’s customer service is so much better?
December 5, 2011 at 8:45 am
This. For a time Google Checkout was giving people free shipping for no apparent reason- I wasn’t offering it on their shipping options and my linked shop was all set up correctly to calculate. I emailed the help team, no help came, plus the forums and FAQ are a nightmare.
Took a good day or so of fiddling to work out that since I offered free shipping over a certain amount spent on my site, Google was taking that and reading it as free shipping on any amount. Boo.
December 5, 2011 at 3:24 pm
Agree that Paypal’s customer service is bad. But at least it exists.
December 5, 2011 at 1:58 am
I for one welcome our Google overlords.
December 5, 2011 at 9:13 am
Google is Skynet.
December 4, 2011 at 9:55 pm
I take great pleasure in the fact that while I missed out on donating last time (curse you, timezones!) I was able to donate this time around – hopefully robbing some other fat, jealous loser of the chance of donation. MWAHAHAHA.
December 4, 2011 at 10:04 pm
Yes, now all the people who stay up all night and sleep all day can donate unlike the last time when it was posted during my nap.
December 5, 2011 at 4:40 am
Last time I missed it because I was stoned out of my mind on decongestants and playing with chemicals. This morning I can breathe again and am relatively lucid, so I donated.
December 5, 2011 at 6:21 am
Or those who happen to check regretsy over an early morning bowl of Puffins cereal before dragging herself to work to inspire the uninspired.
December 5, 2011 at 8:50 am
Schoolteacher, I take it?
December 5, 2011 at 10:12 am
yep. High school.
December 4, 2011 at 10:17 pm
Yep, me too.
December 4, 2011 at 10:26 pm
Thirded?Fourthted?Tertiarited?Drunk-ed v/(<- poor attempt at a check mark)
December 5, 2011 at 6:59 am
Alt+233 will save your life! (é)
December 5, 2011 at 3:38 pm
I prefer ¹character map , then i don’t have to remember numbers – which hate me. In fact – how pathetic is this – I have character map pinned to my start bar.
Ѿ mooning paypal, the bastards
¹in Windows: start, all programs, accessories, system tools
December 4, 2011 at 10:21 pm
Ditto. I was in the middle of mid-terms and not online as much as normal. I was pissed at myself for missing it the first time around. Sorry that there had to be a second time, though
December 4, 2011 at 10:23 pm
I know… their screw up could end up benefiting the kids and their families even more now that us slowpokes get to join in the reindeer games.
December 4, 2011 at 11:40 pm
slowpokes are welcome. It’s those bloody fuckers with the red noses we don’t want.
December 5, 2011 at 6:58 am
December 4, 2011 at 11:51 pm
Came here to say this ;p
Hooray for selfish fat jealous losers!
December 5, 2011 at 1:28 am
WOOO
I made it in this time too!
Actually I don’t know when I’ve been this excited to spend $10. Thanks, April, and SCREW those dirtbags.
Well, not you personally. You’re way too good for them.
December 5, 2011 at 1:30 am
Yes!! I so wanted to donate last time, but was too late, so I made sure to jump on the chance now that it presented itself.
I even donated more than I originally planned too, since if I have enough money to go look for a new Christmas dress and stockings today, then I have enough money to give the highest donation.
December 5, 2011 at 7:45 am
I love this. It has inspired me to donate and to make it count. You rock.
December 5, 2011 at 2:14 am
I was able to donate a little too, it makes my fat and jealous heart feel a little better.
December 5, 2011 at 7:09 am
Yes! Same here! I’ve not been able to help out much around here, because we’re always broke, but we actually had a bit extra and I was so sad that I missed the chance to donate before. Hurrah for our second chance! I only wish it had come under better circumstances for April.
December 5, 2011 at 8:12 am
Hells Yeah. Just did my donation.
December 4, 2011 at 9:55 pm
Well, that’s ridiculous. :/
I’m guessing there’s no way they’ll let you explain what happened?
December 4, 2011 at 11:01 pm
You’re asking too much of Paypal.
December 4, 2011 at 9:55 pm
Does this mean Paypal gets to receive their fees twice? Happy holidays children, your money belongs to the banktards; you are perpetually condemned to the 99%. Best wishes for the new year.
December 4, 2011 at 10:25 pm
No, thankfully, when you refund someone, they get 100% of it back, and you don’t go losing more of it than you received.
December 4, 2011 at 11:40 pm
Not according to what they wrote April.
December 5, 2011 at 3:49 am
what do you want to bet that the buyer/donater gets 100% back and the fee is taken from the recipient’s pp account?
December 5, 2011 at 8:54 am
Yes, that’s exactly how it works.
December 5, 2011 at 12:18 pm
OCCUPY PAY PAL, MOTHAFUCKAS!!!
I’m so there if I can figure out how to upload my tent.
December 5, 2011 at 8:47 pm
Here’s the petition:
http://www.change.org/petitions/president-paypal-unfreeze-regretsys-account-to-help-children-in-need
And there’s been trolling a plenty on facebook.
December 4, 2011 at 9:57 pm
Jesus Christ, they’ve actually been worse to you than they were to me. I had my account limited for fuck-all whatever reason (never could figure that out), and as I jumped through hoops to get it back, they kicked me in the face at every turn. Eventually, I got to a point where they needed my phone number. I punched in my cell because we don’t have a landline. Paypal’s response? “Oh, fuck you. We don’t accept cell phone numbers. We will send you a letter.”
A LETTER. In the fucking MAIL. Like it’s 1990 or some shit. And then it took six days to get here. SIX DAYS. Not like I needed the money in my PayPal account or anything. Nope. Just trying to buy gifts for Christmas.
Maybe it’s how they get their holiday jollies: If it’s after Thanksgiving, they fuck with everyone’s money and laugh manically.
December 4, 2011 at 10:22 pm
HAHA I had this, except that I had to verify my new address in order to get said letter. I couldn’t get into the account to put the new address in without proving it was me via phone number..but not by cell number, the only number I had. HOWEVER I could change the phone number if I had a letter sent to me! TO THE WRONG ADDRESS THAT I COULDN’T CHANGE without a landline that I didn’t have. ETC.
Just typing it hurts.
December 4, 2011 at 10:53 pm
I had this problem trying to use Paypal to put money on my Skype account while I was in JORDAN. I was in a Middle Eastern country and they were like, “Whooooa there! What do you think YOU’RE doing??”
They tried to pull the “give us your number” shit, and I was like, “I’M IN A FOREIGN COUNTRY BITCHES!”
I was so pissed off that I ended up accidentally guilt tripping them hard enough to get all my account access back. It would have been awesome except for the fact that Skype flipped out at the same time and wouldn’t let me add money to my account, so my victory over Paypal was ALL FOR NAUGHT.
I ended up using a Jordanian cellphone that charged 30 cents a minute. Dammit.
December 5, 2011 at 6:25 am
Oh, let’s not get into how they won’t let me change my name to my married name. So, as a default, my maiden name shows up and every time I make a transaction with those bastards, I have to manually go in and choose a “different address” – one with my CORRECT name. It blows my mind how inefficient they are.
They remind me of tickemaster, another “fuck you over” company.
December 5, 2011 at 7:42 am
I tried to change my account to my married name but they wanted me to fax them a copy of my marriage license. PITA! So I never did. Thankfully my address is the same, but whenever I buy from etsy or ebay I get packages addressed to my maiden name.
December 5, 2011 at 9:01 am
Yes, that’s what they wanted me to do, too. PITA, definitely. I have no desire to fax them my marriage license. Who knows where it will end up?
December 5, 2011 at 12:23 pm
It blows my mind that a private company thinks it has a right to demand to see your marriage license.
December 5, 2011 at 4:44 pm
I know, right? I may as well fax over my SS# and my date of birth while I’m at it.
December 5, 2011 at 8:22 am
This happened to me, as well, after somebody hacked into my PayPal account. Getting it frozen and getting my money back was easy compared to getting my account back in working order. So my wife’s birthday present, purchased on Etsy, was late.
December 4, 2011 at 9:59 pm
Silver lining: Those of us who missed donating before can now gladly dona-err “buy” gifts for the kids…
December 4, 2011 at 9:59 pm
That’s really, REALLY retarded.
December 4, 2011 at 10:00 pm
Though the idea that people who couldn’t donate before but can now is pretty good. HK, make sure you’re at least numb-drunk when you do the donation returns.
December 5, 2011 at 11:53 am
How coincidental or sympatico or something, I’m LISTENING to Orson Welles on the Internet at this very minute. Mind-blowing.
That is all.
December 4, 2011 at 10:00 pm
I missed my chance the first time around but I’m throwing in some cash now
. What a pisser, sorry they are fucktards.
December 4, 2011 at 10:01 pm
i was a little sad that i didnt get to contribute to the earlier attempt as i was extremely hung over & i missed the post so i am actually pleased with this development (sorry April).
December 4, 2011 at 10:02 pm
I like the gift categories! Because who doesn’t want just an okay gift for Christmas.
December 4, 2011 at 10:51 pm
I’m just pleased to see that my donation, er, gift was in the “nice” category. If it went through, that is. Because it’s all about me. I’m going to hell, aren’t I?
December 4, 2011 at 11:52 pm
I like that too….HK and her wiley ways of propaganda ;p
December 4, 2011 at 10:02 pm
Play PayPal off, Keyboard Cat…
December 4, 2011 at 10:02 pm
F you Paypal! Now I get to donate this time around!
December 4, 2011 at 10:03 pm
So wait, does PayPal collect fees for donations? Are they trying to finagle fees from the massive goodness you’ve collected for non-profit purposes?? Is that what this whole mess pot is about??!!
December 4, 2011 at 10:24 pm
I’d bet that’s it. Paypal probably collects a lower percentage on donations, and if they can classify this as a sale, they can get their full 30 cents plus 3.5%.
December 5, 2011 at 12:17 am
wow, they charge that much? I mean, as a buyer, I knew they would charge something, but 3.5% sounds pretty high for simply charging my credit card.
December 5, 2011 at 3:51 am
ccnow charges 9%
December 5, 2011 at 3:53 am
Amazon & Kickstarter EACH charge 5% so that comes to a whopping 10% off the top.
This is how banks make money when interest rates are in the “better off in the mattress range”: Transaction fees.
December 5, 2011 at 8:24 am
Remember, though, these aren’t banks. That’s part of the problem, as banks are easier to regulate as, well, banks.
December 5, 2011 at 1:11 pm
Yeah, they charge a pretty hefty percentage to merchants using their services. I use them for invoicing, because that works pretty well, but I offer a discount to clients willing to pay with a check or cash instead of through PP.
December 4, 2011 at 10:03 pm
I wonder how much will be generated now that more people will have a chance to click the button.
December 4, 2011 at 10:04 pm
PayPal has a cancel option on the donator’s end, doesn’t it? Can everyone who has not yet had their money withdrawn cancel the transaction and then process it again
correctlythe way PayPal now requires? I realize that not everyone will see this, but even if 1/4 do, that’s that much less for April to do by hand.Jes’ thinkin’ aloud …
December 5, 2011 at 4:43 am
Would PayPal still be able to take their cut from cancelled donations? Either way it’s a good idea.
December 5, 2011 at 12:11 pm
When we refund money to a customer from a Paypal transaction (at work) they refund the paypal fees.
And PERSONALLY they fuck me constantly by randomly deciding to “hold funds” (for 21 fucking days, mind you!) even though I have a Power Seller status and 100% feedback. I think they use the Etsy chicken to decide who to screw.
December 4, 2011 at 10:04 pm
Oh my fucking GOD!
December 4, 2011 at 10:04 pm
Isn’t a “donate now” button more honest if the people clicking it aren’t receiving something? Oops, I better stop before I make too much sense! How annoying it is when logic tries to get in the way of RULES!
December 4, 2011 at 10:09 pm
That’s what I thought! But maybe there are evil IRS tax laws and such that prevent these things. Maybe it’s The Man, trying to get you down.
(Maybe PayPal is full of it.)
December 4, 2011 at 10:05 pm
I didn’t donate before, but I sure bought something just now.
This Regretsy thing is getting to be all about the office work. You should hire a temp to stuff envelopes and refund donations and such.
December 4, 2011 at 10:16 pm
Regretsy minions! You know, there’d probably be a line of people who’d want to sign on to be part of the fuckery.
December 4, 2011 at 11:07 pm
Honestly, I’d do it for free if I lived closer. But maybe Californian Regretsians have jobs and lives and stuff.
December 5, 2011 at 2:47 am
Heck, I’m in California but I’m still 500 miles away. That’d be a bit too much of a commute…
December 5, 2011 at 8:13 am
I live in Calif. and have been going to April events since the radio show days.I’m trying to do the “acting thing” now and have free time and officially offer my services for any Regretsy-related grunt work CONVO ME
December 5, 2011 at 8:59 am
Being April’s bitch = Dream Job! Seriously, the amount of fuckery engaged in by her parents alone attests to the awesome that would go into being a Regretsy Minion. I want to be a Regretsy Minion!!!!!!!
December 5, 2011 at 8:59 am
Issuing refunds is done online, so it doesn’t matter where you live.
However, I doubt that HK would let just anyone sign into her PayPal account.
December 4, 2011 at 10:06 pm
this is nothing new for paypal: http://www.somethingawful.com/d/news/paypal-fiasco-summary.php
December 4, 2011 at 10:07 pm
I was just gonna post about that. Here’s an article from a non-SA source though so people don’t just think it’s SA playing for sympathy: http://www.wired.com/science/discoveries/news/2005/09/68788
December 5, 2011 at 9:32 am
After April closed the “donate” button for the kids I set one up on my blog for kids at the Boys & Girls Club, just in case anybody wanted to donate a little for them. Same thing happened. Way smaller scale, under $100, but still… paypal indeed sucks!
December 4, 2011 at 10:07 pm
I actually had the exact same problem with paypal 4 days ago. I had used the donate button at least 8 times before to allow people to -shocker here- donate me money (I did work for them, but didn’t actually charge. Just ask them to donate me what they think it’s worth). The last time, they limited my account because they now claim the donate button is ONLY used to donate to non-profits. Luckily, all I had to do was get on the phone and tell them that I used it to let people donate me money, and that I’m not actually a non profit and they fixed it in like 20 hours.
December 5, 2011 at 1:21 am
If it’s only supposed to be for non-profits, shouldn’t they limit the thing to non-profits in the first place then? Instead of letting anyone use it and then telling them they can’t after the fact? Sorry I guess that would make too much sense (and not generate as much $$$fees.)
December 5, 2011 at 3:58 am
Let me tell you — if you’re a non-profit, it’s a monumental task to PROVE it to PayPal… I was TRYING to get an actual, registerd, 501(c)3 organization registered as such (because the transaction fees are in the 2% range), and I gave up because it seemed like they kept changing the rules. I did everything on the website, and then I would get an email asking for MORE documentation, which would take weeks because I wasn’t the keeper of the sacred forms (the treasurer was, and she was web illiterate, so I was doing this), and then we just decided that people could send us checks instead and fuck the web stuff.
December 5, 2011 at 8:28 am
I am on the Board of a small nonprofit theater company, and from my experience, there is no way for a very small nonprofit to take online donations without giving a hefty slice to whoever is processing it for you. But even so, this is often preferable to having underpaid or unpaid staff handling cash and checks (not because of fear of embezzlement–because of fear of incompetence and lack of accountability).
December 4, 2011 at 10:11 pm
Would it mess you up more to let the rest of us
donatepurchase a child’s happiness for $2? More than a few of us didn’t get the chance to help – even though you’re helping our family/friends.Can I help? Please, please, please?!
December 4, 2011 at 10:25 pm
Yes, you now have a second chance at being able to donate.
December 4, 2011 at 10:11 pm
Paypal is stupid, but since I missed the first donation part I got to donate this time.
December 4, 2011 at 10:12 pm
There. I’ve finally done something worthwhile with my life. I should call my mother and let her know.
December 4, 2011 at 10:37 pm
I’ll call yours if you call mine.
December 5, 2011 at 4:07 am
and tell mine I’m gay… she seems to forget between times she sees me, my partner, and our kids…
December 5, 2011 at 7:48 am
Oh my gosh. I am filled with fat jealous loser-ish love for all of you wise and witty people. Sorry, had to get a little mawkish there, but it was worth it.
December 4, 2011 at 10:14 pm
wow. no good deed goes unpunished.
December 4, 2011 at 10:17 pm
Yes! I was able to donate this time!
December 4, 2011 at 10:20 pm
Never liked Paypal because they never follow their own rules or claim. I stopped using them over 2 years ago. Sorry you got your ass reamed.
December 4, 2011 at 11:05 pm
Look at it this way, they are owned by Ebay. It’s a circle jerk all around.
December 4, 2011 at 10:20 pm
HKapril – I hate for you to have to do all that work but, I’m glad we slow folks we able to add to the kitty this time.
December 4, 2011 at 10:23 pm
Paypal has really taken the art of flaming hoop BS to another level, recently. They should get an award.
December 4, 2011 at 10:27 pm
The geniuses at Paypal will never have hemorrhoids, for they are perfect assholes.
December 4, 2011 at 10:31 pm
Well at least I got to donate an okay gift now. I’m sure that if you send out a call for minions to help with the paperwork, someone will gladly help, April.
December 5, 2011 at 9:03 am
Me, me, me, me!!!! I wouldn’t know where to start but my first grade teacher did always check the box for “Follows Directions Well,” so that must mean something, right!?
December 4, 2011 at 10:31 pm
Maybe a real 501(c) designated organization would be a good move for all this charity work.
December 4, 2011 at 10:42 pm
I clicked agree, then remembered the holy hell our model train group – part of a national ALREADY 501(c)(3) group – went through to incorporate. It costs a helluva lot in lawyer fees and time and back and forth with the IRS and documentation and hoops and whatever else.
As long as the purchaser knows they’re getting only good feelings for their purchase here, there’s nothing Paypal can say about it.
December 5, 2011 at 9:13 am
Unfortunately, that’s not quite true. PayPal CAN require you to provide online delivery confirmation. It’s not uncommon for them to freeze your account and not unfreeze it until you give them the DC.
Even worse, an asshole could donate $500, you use it for your charity efforts, and up to 45 days later he files an Item Not Received dispute and GETS A FULL REFUND from your account if you don’t have that DC. And then you’re out $500 of your own money.
Scary, huh?
December 5, 2011 at 10:41 am
Yep yep, that has also happened to me. I sold something for $150 and the person picked it up because they were local. Two days later – boom. There was nothing I could do.
December 4, 2011 at 10:47 pm
At least I can ‘buy a present’ now, so take THAT, Paypal.
Although I don’t know how my ‘purchase’ hurts, them, actually, but still.
Nannynannybooboo.
I have decided that I have purchased some Feelings of Vindictiveness and Permission to Curse Freely. Merry Christmas to me.
December 4, 2011 at 10:49 pm
BWAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA It took me like ten minutes to work out how… But I managed to donate the last $2 in my paypal to help fund a gift… And I missed it last time! And fuck you paypal! Fuck you very much! But don’t stop me from purchasing anything because no other goddamned company is in competition with you! Dear imaginary being in the sky; make google get off the ginormous asses and make a paygle button!
December 4, 2011 at 10:54 pm
The IRS doesn’t care how you get the money as long as you report it and pay taxes.* Not filing returns and under reporting income are the two most common issues that get people in trouble with the “man”.
*Had to tell a woman once that her hubby had put Stud as his occupation when he sent in the joint return.
December 5, 2011 at 12:40 am
Yeah, I used to do a lot of Tax Court work, and I remember one drug dealer (who was a witness in a case involving another drug dealer) who said that he’d reported his income as “selling fruit” because he was more afraid of the IRS than going to jail. Love it!
December 4, 2011 at 11:05 pm
Aren’t there Paypal alternatives?
Google Checkout
Serve
Amazon Payments
Why are we all still using Paypal? If ALL of this glorious army moved off Paypal, they’d fucking take notice.
December 4, 2011 at 11:15 pm
There’s also Chase Quick Pay (which is free).
December 5, 2011 at 12:26 am
Because PayPal is the easiest (note I said easiest, not cheapest or most honest) from the buyer’s end, especially when you’re dealing with international folks. What happens to sellers is not something those of us who are only interested in buying shit ever see.
December 5, 2011 at 8:29 am
It’s also sometimes the cheapest.
December 5, 2011 at 4:00 am
Amazon payments takes significantly MORE than Paypal in transaction fees.
December 5, 2011 at 4:01 am
Plus, they won’t let you take all the money out and have a zero balance for some reason. (thanks for reminding me to check to see if I can take the rest of the kickstarter money out of there)
December 5, 2011 at 7:32 am
Yes Serve.com is what Revolution Money Exchange turned into. Do they still have the same policy on fees? I have an account there, but I’ve never used it.
I was just looking at their FAQ and they appear to have no fees for most things… Perhaps we can all do that?
December 5, 2011 at 8:30 am
RE: Paypal alternatives… http://bit.ly/va0Xxl
December 4, 2011 at 11:09 pm
I’ve never liked Paypal. I have an account they remind me of every time I have to go through them to pay for something, but I won’t touch it. My hope is my charge went through since it did NOT go through my account. If it did NOT, I will send you personally $22.00 in Federal Reserve Notes, and to Hell with them. I’m REALLY annoyed they would think nothing of screwing over a bunch of needy kids at Christmastime!
December 5, 2011 at 9:09 am
I always love how PayPal refuses to acknowledge that my checking account is linked to my PayPal account… I did it when the were running the “Get Five Whole Dollars If You Jump Through This Hoop” special because I was poor and wanted the extra pittance in cash. Now every time I use PayPal and I am refunded something they let it sit there and pretend my bank account doesn’t exist. The last time I had to get the money out of PayPal and into my account I had to have a very long discussion with a rather rude chick from their “Theoretical Help” line who was under the distinct conviction that I was terminally stupid. Gotta love good customer service!
December 5, 2011 at 3:24 pm
I had a similar issue. Tried to add my checking account to Paypal, and when they sent the spare change in their couch to my account to verify it, it didn’t work. So for like three weeks I got emails telling me that my account wasn’t verified. Everytime I tried to go in to delete that account (which seemed verified on my end), I couldn’t delete it. Contacted them to ask about it, and never heard back. So I have no idea if they have my checking account or not. It’s like Schroedinger’s checking account – it’s both there and not there.
December 4, 2011 at 11:10 pm
I was going for a make up donation and Paypal wouldn’t recognize my debit card.
Pay-nuses
December 4, 2011 at 11:13 pm
Finally, a word for people who are both penises and anuses.
December 4, 2011 at 11:10 pm
I missed my chance to donate last time, so this ended up being a kinda good thing for me.
I could only donate $2, but I’m in college and that’s like a week’s worth of top ramen. But the kids deserve it more. :’]
December 4, 2011 at 11:19 pm
I know Paypal shat on your parade, but I was soooo happy to get a second chance to donate that I will just let it ride.
It’s for the kids! Yay kids!
December 4, 2011 at 11:23 pm
Sorry your having to do so much work, but we get a second chance to gift as only us fat jealous losers can
December 4, 2011 at 11:29 pm
My account is currently limited to having anything sent to me is placed on hold for up to 21 days. Why? Because I sold my computer on eBay and for whatever reason, PAYPAL wouldn’t allow me to print off the shipping label to send to the buyer so I had to wait until I could ship it out of my own pocket. I kept the buyer informed but she filed a case against me anyway. All the money was pulled back out and it started a chain reaction of bad luck. My rent was late which then snowballed into an eviction. Yeah, I fucking hate Paypal.
December 5, 2011 at 4:55 am
Reading that gave me an eyetwitch.
December 5, 2011 at 5:15 pm
Yeah, going through that b.s. gave me more than just an eye twitch.
December 5, 2011 at 8:12 am
They did that to me too. I’ve only ever listed and sold one thing–a pair of jeans–on eBay, though I’ve bought plenty. Got positive feedback on the one seller transaction and all the buyer ones, so it feels just great to receive an email informing me that they’ve decided I’m a “high-risk seller.” Luckily it didn’t lead to drastic consequences as in your case, though. Sorry to hear that.
December 5, 2011 at 5:22 pm
Yeah, well, I disputed the case and actually did win. When I shipped the computer, I attached the tracking number, and she STILL wouldn’t pull the case. I messaged her time and time again. She’d never respond so finally I escalated it to eBay. They could see how I had, in fact, sent it a day after she filed the report. I DID get the money back but not in time to stop an eviction from happening. There were other factors but the PayPal thing was what started it.
December 5, 2011 at 12:16 pm
Paypal/eBay shipping screws me every time I use it. It never prints, you void the label, but they charge you anyway and you have to wait until USPS decides to give you a refund. About a week later.
December 4, 2011 at 11:31 pm
Paypal calls themselves ‘the most-loved way to send and receive money’. This is like herpes calling itself the most-loved STD. We don’t use Paypal because we love it. We use it because it is the only fuck in town.
December 5, 2011 at 3:30 am
This is perfect.
December 5, 2011 at 5:54 am
Awesome!
December 4, 2011 at 11:35 pm
I got to donate! Yay for staying up way past my bedtime.
December 4, 2011 at 11:36 pm
Suck an elf, PayPal!
December 5, 2011 at 12:28 pm
UM NO THANK YOU.
December 5, 2011 at 2:12 pm
lmfao–no elves will be harmed–Tenth Kingdom reference!
December 5, 2011 at 12:08 am
What a bunch of cunts. Fuck that. I was super happy earlier today when I saw some kids’ reactions to the santa letters and I am damn well going to contribute to making them even happier when they get a fucking present. I re-donated. If I’m in the refund group, I hereby pledge to redistribute the money to regretsy people’s shops (pre-fees/taxes amount), preferably those with a charity component this December. It’s not a lot of cash, but fuck if I’m going to let bureaucracy take a goddamn dime of what I meant to give to help people.
If I am not in the refund group, HK has my permission to put my extra donation – oh, I’m sorry, my extra “purchase” – into the general fund to help whoever the fuck she damn well feels deserves it.
Me, I’ll be sitting in the corner grumbling and shaking my fist at PayPal.
December 5, 2011 at 12:44 am
I re-donated, too. If I ended up donating twice? Oh well. I told my husband (who remains determinedly ignorant of social stuff to the point where when I tried to explain Regretsy as a site started to laugh at bad stuff on Etsy and he responded, “What’s an Etsy?”) about the wagon getting smashed and he was ready for me to empty the bank account and send it to April.
And, just to keep in the spirit of things, fuck Paypal!
December 5, 2011 at 9:12 am
“What’s a Yakisoba?” Sorry, your hub’s remark reminded me of that awful commercial…
December 5, 2011 at 12:14 am
Since you’re also being nailed with Paypal fees, maybe next time offer an option to send money orders.
December 5, 2011 at 12:15 am
I agree with everyone, this totally sucks…but I’m over the Moon and Uranus that I got a second chance to donate.
December 5, 2011 at 12:17 am
what the fuck? I see those donate buttons all the fucking time!! What the hell? This is bullshit, You must sue. Or make a huge fucking stink about it. Even more of a stink than usual. What the fuck, paypal?!
December 5, 2011 at 12:57 am
Closed my PayPal account. Sent disgruntled message.
“I am closing my account after reading about the way PayPal KEPT fees and collected MORE fees when the admin of this website used the wrong button to collect donations for needy children at Christmas. Shameful. Your company collected fees THREE times from this woman. You might as well have got on the Today show and kicked a puppy into Santa’s balls, and then told the children he wasn’t really real. I hope you refund those fees so that this woman can use them to buy more toys for these needy kids. DO YOU APPRECIATE WHAT YOU DID WRONG HERE? I work for a corporation like you do, person reading this, but I still hope you choke, even knowing you probably had nothing to do with this directly. I hope PayPal collectively chokes. Every employee. You should quit now so you don’t have to be associated with this evil. Elevate this to your employers and then escape with your morality intact. You work for Ebenezer Scrooge.”
December 5, 2011 at 12:09 pm
This is brilliant. Please let us know how they respond!
December 5, 2011 at 1:17 am
I vote that we all send Paypal a mail to let them know our outrage!
December 5, 2011 at 1:25 am
I’ll look at the comments above to see if someone suggests a way to do this with impact, otherwise I’m sending one on my own and tell them I’ll change “service provider” as soon as I can, which is true. If someone knows of better alternatives please let us know, although I guess all of them suck right now.
December 5, 2011 at 1:39 am
two others besides me already posted on their FB page- i can only recommend others to do the same https://www.facebook.com/paypal?sk=wall
December 5, 2011 at 7:07 am
Unfortunately, Crazymissdaisy, if you click on the little button on PayPal’s Facebook Wall that says “Everyone (Top Posts)”, you will see a frickin’ FLOOD of biblical proportions of complaint after complaint. Our Regretsy complaints buried in there somewhere. I’ve never seen something so disgusting.
They can’t afford (read “too busy wiping their asses with dollar bills ’cause fuck your money”) to have a real person sit in front of the computer all day deleting our massive amounts of bitchtastic “fuck you”s after all, which means there’s also no one at PayPal reading them… or caring…
December 5, 2011 at 1:45 am
I’ve used Serve as a Paypal alternative before and they have no fees (plus you get a free $10 when you sign up):
Signing up for Serve is free. FREE? Yep, free. In fact, with Serve all of these features are free:
Person-to-person money transfers are free
Transfers to and from subaccounts are free
Purchasing online and in stores with the Serve card is free
There are no load fees for funding your account via your checking account
The first ATM withdrawal each month is free; after that it’s $2.00***
December 5, 2011 at 1:20 am
Btw i just posted a link to this on their FB – how many more of you will join me?
December 5, 2011 at 1:23 am
Please, use the donations to buy the Wishing Well and send it to paypal for Christmas.
December 5, 2011 at 1:38 am
You would think after all this time Paypal would have worked all the “kinks” out, but NO, it’s like they are living in the dawn of the internet. Let me rephrase that, they are living in the dawn of the internet and they don’t give 2 flying fucks, they have your money and you are sol.
December 5, 2011 at 1:40 am
I’ve been selling some things on eBay to try and fund, you know, food and stuff…but now Paypal tells me I have “suspicious activity” and won’t let me withdraw any money. Nope, no reasoning behind keeping every damn penny I have to my name (which is only about $50, no large amount of money). Lovely, Paypal. I hope you fuckers at PP sleep well because I’m going to bed hungry tonight.
But not that I’m upset or anything. Whatever happened to companies having common sense when dealing with customers?!
December 5, 2011 at 12:21 pm
They hold it for 21 days! Even if you post the tracking number, the customer GETS the shit and leaves you positive feedback within 4 days! Imagine the millions of us who have funds (currently $600) they’re holding for 21 days. The interest they’re making is off the fucking charts.
December 5, 2011 at 5:31 pm
Yep, I have that stupid 21 day hold on my account now too because of the thing I posted about above, even though eBay sided with me!
December 5, 2011 at 1:54 am
I haven’t had a personal problem with PayPal until now.
A couple of weeks ago, I started having fraudulent charges on my one and only credit card. Even though I immediately disputed all of the fraudulent charges both on the phone with a live person AND online, several of the charges still went through. I couldn’t shut down my credit card at that point, because I had a planned vacation coming up and the hotel and flight were booked on my one credit card. So I had to leave it be until I got back.
Now, my card is finally shut down and I’m waiting the 3-5 business days until my new one arrives, but PayPal says that unless it has a credit card or debit card linked to my bank account, it’ll take 3-5 days for any payments to go through.
My CONFIRMED bank account, that I’ve used for 5+ years on PayPal.
But they “NEED” a credit card or debit card to make an immediate transfer, even though they’re taking the money out of my BANK and not off the card.
WHAT.
December 5, 2011 at 6:51 pm
Aren’t you lucky. As a Canadian customer, my wait time is 6-8 business days. For the same deal.
December 5, 2011 at 1:56 am
Paypal = Bank of America 2.0
“We handle your money. Therefore your money is our money.”
December 5, 2011 at 2:04 am
Have you called them? Because they really are easier to deal with on the phone. And they do actually answer it.
December 5, 2011 at 7:04 am
Not on this one. With the “Fundraising Resolution Devils”, there are no phones. I’ve been through this too, and the only way to reach them is by fax. They suck.
December 5, 2011 at 1:21 pm
By fax? Good gad.
December 5, 2011 at 2:13 am
This whole thing blows many goats.
I am embroiled in my own PayPal battle. Not near as devastating or bullshit as this on, obviously.
Feel free to ignore the boring story that follows:
I’ve had a business account with them for ten years. I’ve had a debit card with them for almost as many. I went to get some supplies this weekend, only to find out my card had expired. Gee, where did my new one go? Oh, they mailed it to my old address, even though I gave them my new address six months ago.
And they won’t just send me a new one, oh no. I have to report my card lost/stolen (even though they said the card had been returned to them), then apply for a new card. They then denied me for a DEBIT card because my CREDIT wasn’t good enough. Even though I’ve had this debit card for many years…
So now I can’t buy supplies.
December 5, 2011 at 2:14 am
But this whole thing with the toy drive for kids. Oodles of bullshit. PayPal should be ashamed as fuck.
December 5, 2011 at 12:47 pm
SAME thing happened to me! They sent my debit card to an old address and had to report it as lost/stolen. Totally got denied on the credit check :/ What BS
December 5, 2011 at 3:25 am
Those fuckers.
December 5, 2011 at 3:27 am
I limit my use of PayPal for this very reason. All those hidden fees, the fact they can freeze your account at random and keep you on the runaround for months! A non-profit organisation I work for had over $5k in sales frozen for 5 months because PayPal claimed the transactions were “suspicious” and kept us submitting documents for weeks and weeks and weeks! Imagine the interest they gained on that money in the time they were keeping it
Sure, sales were high and kind of sudden but we’d used them for 4 years at the time and we were selling tickets to an event for the first time, so naturally in the first week of ticket preorders lots of people jumped on it….good luck getting that refunded and getting the money again.
December 5, 2011 at 3:33 am
Oh, and although it’s only $2 I donated what I can spare this fortnight. I’m unfortunately looking at a $5k bathroom renovation and my insurance won’t cover the water damages after the drain in the bathroom leaked under the tiles! I hope it covers a small portion of the PP fees so the larger donations can make a real difference!
December 5, 2011 at 3:28 am
I’m really starting to hate PayPal, and they haven’t given me shit personally… yet. If The Land of Cupcakes and Octopi* had another payment system for their checkout, PayPal would be history for me. They seem to be screwing over small businesses every chance they get, not to mention children at Christmas.
Paypal is Scrooge. And the Grinch, taking back (money for) kids’ presents.
I really hope my donation went through the first time, because that was all that was in my account, and it takes them 7 days to pull from my bank account.
*(And Moustaches and Not Calling People Out)
December 5, 2011 at 5:58 am
I used to use the Paypal debit card. 1% back and instant access to my funds, what’s not to love? Then, after the first card expired and I activated the second one, the numbers were stolen within a day. I had not used the card. The only way anyone would have been able to get the numbers was from the Paypal site, where I activated the card. It had to have been an inside job. Also, for years any Paypal transaction would trigger a barrage of spoof emails. Someone was inside their system and knew when you would make a purchase or a sale, and send fake messages hoping you’d think it was just part of a recent transaction.
December 5, 2011 at 3:31 am
It’s shit like this PayPal. I know another project that also had problems: http://www.escapistmagazine.com/news/view/103385-PayPal-Freezes-750K-in-MineCraft-Devs-Account
They eventually got their money, because MineCraft was and is so popular, that they have good friends in good places. Should regretsians also try to
send hate mailpersuade PayPal to give April what is Aprils?December 5, 2011 at 3:57 am
I’ve got a mixed reaction in my belly… I’m super *cough*notsomuch*cough* sad you’ve gotta refund everyone $2.00 at a time, but now I got the chance to donate.
Is it possible to be selfish about giving?
December 5, 2011 at 4:31 am
I’m sure someone has already stated it before me, but this seems like the sort of thing the Better Business Bureau should be contacted about.
December 5, 2011 at 4:58 am
They never do anything. Google the BBB and corruption and you find out that whoever wants good ratings gets them, just as long as they pay the BBB a bribe.
December 5, 2011 at 5:54 am
That’s fir sure. All they have to do is respond to the complaint in gibberish and BBB will roll right over.
December 5, 2011 at 2:13 pm
I have to disagree, I’ve had no less than 5 incidents with companies where I was getting screwed and the BBB fixed all 5 for me. And quickly to boot.
Maybe other people have had poor experiences, but I honestly don’t see what it would hurt to contact them. What’s the worst that could happen? They don’t fix it? And then April is in the same spot she is now. OR they could help push Paypal towards resolving this. Seems worth the effort to me.
December 5, 2011 at 5:01 am
I have my husband a quick synopsis of the issue when he came downstairs to go to work. “Paypal is not to be counted on for serious business,” he said. “So what’s the alternative?” “Get your own credit card account.” That’s right, April – you should get your own merchant account with V/MC! *grumble*
Honest to gods, do we really need to go back to sending gold via Pony Express? Riders from coast to coast, doing a relay from Maine to California… what y’all not in continental North America are gonna do, I have no idea. How much can a carrier pigeon carry?
Argh. >_<
December 5, 2011 at 5:38 am
It’s a pretty sad case when an extinct animal would be more reliable for delivery of services than a multi-million company!
December 5, 2011 at 9:55 am
Passenger pigeons are extinct. Carrier pigeons are just a type of trained pigeon. But yeah, it seems the passenger pigeons would still do a better job.
December 5, 2011 at 12:24 pm
Your bank will in all probability give you a great rate on a merchant account. Our credit card fees are WAAAAY less than what we pay paypal each month. And they have that handy little job for your iphone!
December 5, 2011 at 5:02 am
Waitaminute…so due to the type of Paypal account, the “Donate” button can’t be used…but Paypal doesn’t do the SMART thing of, let’s say, NOT MAKING THE DONATE BUTTON AVAILABLE IN THE FIRST PLACE, so that it gets used by accident, and THEN they can swoop in, slap your hand, force to issue refunds, and keep the fees?!
I ain’t no lawyer but something sounds awfully lawsuity in that whole mess.
December 5, 2011 at 6:02 am
Exactly. The fact that they allow the use and then go back and fix it later shows that they are only enforcing it when some one is caught. They are more interested in making money than enforcing tax law. It’s illegal.
December 5, 2011 at 5:09 am
I sent a stern but polite (no swearing or name calling) letter to PayPal and shared on Facebook. I’m trying to think of other ways to spread the word as well. If all the fat, jealous losers in Regretsy land took action, perhaps we could generate enough bad press to get them to at the very least not charge fees for not doing a goddamn thing.
December 5, 2011 at 5:40 am
Could we probably start a hashtag on twitter?
December 5, 2011 at 12:30 pm
http://www.change.org/petitions
Anyone can create a petition. Does someone with experience with other examples of Paypal’s craptitude want to start drawing up a call for action here?
December 5, 2011 at 5:18 am
I missed the donation window for the original posting of this, so I donated. Why not?
And fuck paypal.
December 5, 2011 at 5:29 am
I wish I’d memorized the whole “draw a c*unt over your head and flee to the mountains” quote in Finnish, I’d send it to PayPal. Although then they might freeze my account. Sadface.
I wondered why I got a refund this morning. Resending.
Also … Jeezus, isn’t there anything we can do about the fee-rape on this?
December 5, 2011 at 5:37 am
I just headed over to facebook (thank you Crazymissdaisy) and left a note. Flood the bastards and spread the word!
December 5, 2011 at 5:43 am
I’ll add to the chorus of “what a bunch of cunts!”
But at least I got to donate this time.
December 5, 2011 at 5:52 am
Paypal’s always been this way. If your customer has buyer’s remorse, you have to refund their money but Paypal keeps their cut.
December 5, 2011 at 5:55 am
Fuck paypal, use dwolla.
http://www.dwolla.com/
Google it. It’s awesome.
December 5, 2011 at 6:01 am
This is a very unethical business practice. If they require 501c3 status then it should be required prior to allowing the donate button to activate. The fact that they bring it up after the fact and then refuse to refund the fee clearly shows that they are aware that people are misusing it and that they are OK with it so long as they get paid. They only enforce the rule when some one gets caught and still get the fee. Should report to BBB. Not saying it will do much but still worth doing. Those reports add up
December 5, 2011 at 6:27 am
Way to be dicks, PayPal. I’m just gonna use this little snafu as a chance to donate MORE.
December 5, 2011 at 6:34 am
eBay and PayPal are the scum of the earth. I once purchased a DVD set for $40. After I paid from PayPal the account owner cancelled their eBay account, but obviously kept the money. PayPal charges $20 to get your money back even if you aren’t at fault in the dispute.
A few years later I used my paypal account for something, but since they charged it as a “cash advance”, they charged a cash advance fee of $10, even though I had it linked to my bank account. My $10 deal became a $20 bust.
Of course, they always say that there’s nothing they can do. Pieces of shite.
December 5, 2011 at 6:39 am
Is this even real? Why is it always the responsibility of the user to wade through convoluted processes? What I give for a business, of any kind, just to do what they mean and mean what they do. Ok…I’m better now. Just feeling a little post-Christmas-party-depression.
December 5, 2011 at 6:48 am
I squawked to Paypal, via email message, and after a loooong wait, a conversation. The minion promised “to pass the information along to the correct department”. This may have been followed by a flushing sound, but I am so peeved about this foolishness that I had to do something. Any other ideas about what we can do?
December 5, 2011 at 9:01 am
I posted on their facebook wall. I know it’s not much, but I thought it’d be nice to let the whole world know what’s happening, should they happen to click through. I am raging!
December 5, 2011 at 10:59 am
That’s a great idea! A lot of companies, mine included, pay closer attention to negative feedback on FB/twitter than anything else.
December 5, 2011 at 6:50 am
But, a lot of non profits are also corporations. They aren’t mutually exclusive…I think PayPal needs to double check their facts on legal entities.
December 5, 2011 at 6:56 am
A couple of years ago, I tried to do a fundraiser for the Red Cross. It was after one of the natural disasters like the earthquake in Haiti. PayPal just shut me down and would not do anything until I figured out the system. I had to FAX a LETTER to them, explaining that I was a corporation doing a fundraiser for the Red Cross. There was no other way. They do not accept emails, attachments of any kind, or phone calls, and their “Fundraiser Resolution Devils” are apparently located in an “undisclosed location” for “my protection.” I am serious. In their emails, which I am expected to receive and read happily, whilst they ignore mine, they literally said this was for my protection. Bullshit. They’re covering their own ass from IRS harrassment, not mine. Or yours, Helen. If I didn’t need them to process payments for my business, I would definitely tell them to fuck off. Come on, Google!
December 5, 2011 at 6:56 am
I was so restrained and lady-like I hardly recognized myself both in the email and the conversation.
I hope they appreciated the effort.
December 5, 2011 at 7:09 am
How do we know if we’re refunded? I’m putting all the money back into the fund if I am. What utter, complete, total fucking arse-headed, hole-dwelling bastardisations of the human race. D:
December 5, 2011 at 8:22 am
You’d probably get an email from PayPal. (I say probably because there may be a way to turn those notifications off. If you’re not sure, log in to your PayPal account and see if the refund is there.)
December 5, 2011 at 8:26 am
Er, in the next couple of days, that is. April is probably a bit busy and jet-lagged, and it sounds like doing all those individual refunds will be a bitch and a half.
December 5, 2011 at 7:22 am
This is my first time commenting since a many month hiatus because I was butthurt about her insulting people with dreads awhile ago. I have returned with a mended butt just because this is so off-pissingly shameful. I sincerely hope that paypal gets their comeuppance, and that they end up in a sticky PR disaster because of this.
December 5, 2011 at 7:25 am
Holy shit! I can’t believe they can get away with this.But at least this way I get to donate a little somthin’. I just hope this doesn’t take away from the kids.
December 5, 2011 at 7:33 am
Touch wood, I’ve never had a problem with PayPal (maybe that’s because I don’t keep any actual money in my account) but they are indeed a collection of small flaccid penises for keeping money donated to kids for Christmas.
Silver lining, at least us losers who didn’t get to donate last time have a chance now. One more kiddie getting a present
December 5, 2011 at 7:33 am
Oh man, I am so sorry. I’m going to donate more than before to help cover the cost of what they took out (and will probably take out again).
Alternate post: ARGH YOU’RE SUCH A STUPID FAT JEALOUS LOSER HOW DARE YOU USE THE WRONG BUTTON SOMEONE MIGHT GET THE WRONG IDEA AND THINK THE MONEY WAS SUPPOSED TO BE A DONATION–oh wait.
December 5, 2011 at 7:37 am
woot! just donated…i mean, bought
December 5, 2011 at 7:52 am
They didn’t do nothing with the money, they used it to pay the incompetents who keep the place running. Upside is that I got to donate this time around.
December 5, 2011 at 7:53 am
I bet if some one told a newspaper or the people who write those stupid yahoo front page articles about this it would get enough attention that paypal would have to release one of those “uh oh we got caught being dicks so now we are pretending like we had no idea we were being dicks and giving back the money” statements. sorry if thats already been said btw…
December 5, 2011 at 7:56 am
Woo-hoo-hoo! Donated!
April, it’d be neat to know what the total is when you have one. I love being part of these fat jealous loser-ish good deeds.
December 5, 2011 at 8:05 am
You know, if all 105,000 of us fat, jealous losers stopped using PayPal…
…they probably still wouldn’t do jackshit because HURRDURR WE’RE PAYPAL, AND OUR CORPORATE MOTTO IS FUCK YOU
December 5, 2011 at 8:11 am
The PP fee is what .32 or .35 per transaction? That means PP gets a free $100 for every 300 refunds.
What a PITA. I wonder if they are being more anus than usual because of the new tax laws and IRS reporting that PP has to do per account.
December 5, 2011 at 8:14 am
being the only game in town they get to fuck you anyway they please. i am stuck using them for my etsy shop and have my business credit card through them and they are asshats any time there is an issue at all. i’m happy i get to ah, purchase a kid’s happiness this time around, but i am sure it’s gonna take HK a lot of alcohol to get over the frustration. hell, i say if there ends up being more money than can be spent, put it in a fund for the next project and be done. paypal are a bunch of greedy dirtbags, period.
December 5, 2011 at 8:22 am
I would really look into revolution money exchange. they are like paypal but none of the BS fees.
They are shameful!
December 5, 2011 at 8:23 am
Luckily, I’ve never had a problem with Paypal, it may be because I’ve always felt super sketched out by the idea of linking my bank account. It’s even held me back from setting up a proper Etsy shop–I was going to bite the bullet and do it soon but now I don’t know.
Count me in as one of the people who is mad on your behalf but psyched that I get to donate this time!
December 5, 2011 at 8:42 am
Paypal is a vicious vile thing.
I’ve given a gift <3 I had the money to this time!
December 5, 2011 at 8:46 am
Paypal is evil. I think possibly Paypal is run by the Grinch. To help make up for their Grinchiness I have “purchased” another $5. Not much but I’m outta work myself.
December 5, 2011 at 8:55 am
This is the first time I have been moved to comment on regretsy. That’s awful of Paypal, ugh! What a horrendous thing to do. I hope you get it all sorted Helen. Off to “purchase’ right now, and I’m now glad I didn’t get round to it the first time round!
December 5, 2011 at 8:57 am
I hate paypal more than the poop artist.
December 5, 2011 at 9:03 am
“Poop artist” is another word for “PayPal Customer Service.”
December 5, 2011 at 9:07 am
I absolutely hate those guys, I started a classical music/opera festival this past summer and we had to charge an audition fee for artists (pretty standard in opera these days). They limited our account, not because we used the wrong button but because we were functioning as a non profit without a 501c3. I even had called customer service before hand to make sure I was choosing the right options. And yet, Paypal insisted for 3 months that we were taking donations through Paypal and froze everything. Finally I was able to speak with someone not completely batshit crazy in their department and get it sorted out… it only took 3 month. Gotta love service based industries.
December 5, 2011 at 9:12 am
And another thing – We all have these horror stories about PayPal, and the FB page is full of them; where are the stories about PayPal’s generosity, or the time they went out of their way to provide excellent customer service? NOT A FRIGGIN’ ONE.
The best people can say is, “Well, I’ve never been screwed myself…”
I feel forced to use PayPal because it’s the only thing some merchants will accept, but believe me when I say that my PP password is a string of horrible invective directed at them. I hope they read those…
December 5, 2011 at 9:16 am
And protesters are occupying Wall St? I’d like to see Paypal filled with Angry FJL. Fee refunds? How about free refunds? *goes to figure out how to climb into the internet and camp out at Paypal*
December 5, 2011 at 9:18 am
Remember that point in the movie Hook where the little girl says about Captain Hook, “He needs a mommy really badly!” Well PayPal, you need a mommy right now because who can be so heartless as to steal money from a charity fund DONATING TOYS TO CHILDREN for MOTHERFUCKING CHRISTMAS!? Oh, yeah, that would be you…. Bejeezuz! Only good point in all this miserable fuckery is my ability to donate a “Swell Gift.” Thank’s for dealing with all of this so we can be a part of these kids’ lives, HKapril. We Fat Jealous Loosers salute you!
December 5, 2011 at 9:23 am
Sounds like somebody needs to lawyer up! Oh Paypal, I am disappoint
December 5, 2011 at 9:34 am
I HATE Paypal. I’ve seemed to be the only one (especially as only a buyer and not a seller) that absolutely hates them with my whole self. I had my identity stolen 5 years ago through Paypal and could they have dragged their feet more to get me my money back when I had a rent check out and negative balances in my accounts? I don’t think so.
I FEEL YOUR PAIN
December 5, 2011 at 9:39 am
A lot of people are using WePay because Pay Pal sucks – https://www.wepay.com/
December 5, 2011 at 9:42 am
My god, and WE’re the assholes of the internet?
Paypal: ruining Christmas since 1998.
December 5, 2011 at 9:49 am
Welp, this asshole has done her bestest to not make Christmas suck completely for some man, womyn, or child out there, despite what Paypal wants.
TALLY-HO CF4L!
December 5, 2011 at 9:50 am
Hah Hah! It really IS Xmas for those of us who missed the fun the first time around! I got mine in, and EWE COULDN’T STOP ME THIS TIME, HK!
Happy Holidays one and all!
December 5, 2011 at 9:50 am
You motherfuckers Paypal!
I’m not surprised. Good god.
December 5, 2011 at 10:03 am
Use Dwolla instead!
December 5, 2011 at 10:14 am
you could go to paypalsucks.com and leave a version of your story. let the world know!
December 5, 2011 at 10:18 am
Some friends once used a service called Chipin when they raised some emergency funds for a friend facing enormous bills after both losing his job and his wife’s suicide. (Unrelated, but still devastating.) It does operate with Paypal but I’m not sure if that’s a way of bypassing the “Contribute” kerfuffle or not. Might be worth investigating.
December 5, 2011 at 10:24 am
Your story made Consumerist.com: http://tinyurl.com/82pmndj
December 5, 2011 at 3:53 pm
Awesome! That’s the way to go. Give them bad publicity. Shame them into doing the right thing.
December 5, 2011 at 10:24 am
PayPal is so fucking shady. I’ve had nothing but shitty experiences with them.
December 5, 2011 at 10:29 am
so glad I bypassed them and just used my credit card! Stupid jerks
December 5, 2011 at 10:55 am
Just want to add that Paypal are cunts, and this is utter bollox what they are playing at. Regardless I missed the first donate time, so I have been able to get in there this time and make sure to add to everyones amazingness to see these kids get some Holiday Joy. Thanks so much April for working your arse off for these wee un’s and rocking this site which never fails to make me smile. A future stalker from Shetland
December 5, 2011 at 11:00 am
Congrats on making it to Consumerist! Screw you, Pay Pal, you damn grinch.
December 5, 2011 at 11:27 am
I’m pretty sure I didn’t get a refund. I sent you more money anyway, since my first little donation was probably killed in fees. :/
I second ChipIn. I’m pretty sure it’s a loophole; ChipIn could be the non profit organization that you are authorized the collect funds through. Something to look into anyway.
December 5, 2011 at 11:30 am
In the center of the smallest circle of hell there is a tree stump. In the middle of that tree stump sits a bell jar, approximately 1″ x 1″. In the center of that bell jar is a petri dish, approx. 1 mm in diameter. At the center of that dish, with room to spare, is PayPal’s soul.
December 5, 2011 at 12:25 pm
What a glorious image of the fuckery that is PayPal!
December 5, 2011 at 12:40 pm
That implies that they actually HAVE one, though.
December 5, 2011 at 11:34 am
17 Alternatives to PayPal:
http://www.webdistortion.com/2010/07/28/paypal-alternatives-e-commerce/
December 5, 2011 at 11:40 am
I wasn’t able to “donate” last time this was up but I did this time. I am also closing my Paypal account as soon as that payment clears. I hope you guys can find another website to deal with next time you run something like this!
December 5, 2011 at 11:53 am
PayPal must have been founded by a Ferengi.
“OLIM HABEAS EORUM PECUNIAM, NUMQUAM EAM REDDIS: PRIMA REGULA QUAESITUS.”
Once you have their money, you never give it back: the 1st Rule of Acquisiton.
December 5, 2011 at 12:02 pm
What a load of monkey shit! *throws monkey shit at Paypal*
December 5, 2011 at 12:16 pm
Is there no other usable alternative to PayPal?
December 5, 2011 at 12:25 pm
I am highly motivated to find one next time.
December 5, 2011 at 12:33 pm
Hey Regretsy, long time reader, first time commenter. Every time I read a story about Paypal screwing over people who try to do Good Work, a tiny piece of my soul breaks off and grows into a Rage Boner. So, angry solidarity and shit. I am furiously aroused for you, Regretsy.
December 5, 2011 at 12:57 pm
I know the people who didn’t get in the first time weren’t supposed to
donatebuy, but call it coverage for the fees, call it money to buy more and better presents for the parents – heck, hold onto it and use it in the next fundraiser. I trust April to spend my money on worthy causes.December 5, 2011 at 12:59 pm
And yeah, I’m closing down my paypal account this afternoon. I’m not in a position where I’m absolutely forced to use them, and now I’m going to avoid doing so as much as I can.
December 5, 2011 at 1:27 pm
I think the sheer force of hatred emanating from regretsy may have just killed paypal…
December 5, 2011 at 2:00 pm
Should those of us who donated… er…. “bought” the first time around wait til we’ve gotten a refund notice to “donate” again?
December 5, 2011 at 2:25 pm
I’d cancel my PayPal account if it didn’t involve sending them information regarding my firstborn children, which I don’t have; and also reducing my ability to donate in the future, which they’ll totally fuck up, of course.
December 5, 2011 at 2:32 pm
Grr….
I can’t afford to make a fresh payment, and PayPal(Sucks) has put a hold on my REFUND!
WTF PayPal(Sucks)?
December 5, 2011 at 2:45 pm
I might suggest that folks who got refunds (and that can) please up their donation to help her recoup her PayPal costs. If you already did $20, just add a second purchase for whatever you can afford. The kids and April should not have to suffer for PayPal’s malfeasance.
December 5, 2011 at 2:51 pm
So how much money is Paypay going to make off of this?
Hi, first comment. *waves*
December 5, 2011 at 3:43 pm
Quick answer: An assload
December 5, 2011 at 2:59 pm
I wanted to let you guys know that my kids got their Santa letters today! The lady who wrote this is a genius, and knows just how to sway a nine-year-old boy. His letter says that Santa knows he is at an age where he is starting to doubt, but that there is a reason neither my son nor his friends have ever seen Santa: Santa is skilled in the ninja arts. That’s right, SANTA IS A NINJA SNEAKING ‘ROUND YOUR HOUSE! My son is beside himself with joy, as are both my girls. Thanks so much for bringing happness to my little ones this Christmas, you wonderful assholes, you!
December 5, 2011 at 3:05 pm
I hope I’m not the only one who keeps checking back hoping to see an update saying the fund is over a million dollars, or some outrageous amount. I need to hear some happy news today.
December 5, 2011 at 7:44 pm
Yeah. So THAT happened. I am nervously watching my PayPal account and still no refund has appeared, so I’m praying my gift was one of the ones that slipped through.
This all just makes my heart hurt.
December 5, 2011 at 3:23 pm
Absolutely amazing. Enough said……. walks away mumbling to himself about paypal
December 5, 2011 at 3:34 pm
Oh carp! Did I miss the second purchase opportunity?! I was hoping to buy some of those goth children to do my yard work.
December 5, 2011 at 3:35 pm
Ha ha, long time lurker, first time poster, go see PayPal Facebook page, they are getting slammed!
December 5, 2011 at 3:48 pm
I have blasted them twice myself. I may go back for more!
December 5, 2011 at 3:53 pm
Gogo fat jealous losers! Carpetbomb that fucking FB page!
December 5, 2011 at 4:06 pm
I just tried to donate $5 and it got refunded almost right away?
December 5, 2011 at 4:12 pm
wow, nevermind. Just checked the regretsy facebook. Seriously? April, give us an address so we can send you moneys!
December 5, 2011 at 4:27 pm
Who among us lives in the vicinity of the corporate office? I say it’s time for the FLAMING BAG OF DOG SHIT ON THE FRONT PORCH approach to settling this dispute. If they don’t have a doorbell, just toss a brick through the window. Fucksicles!!!
This just proves that no good deed goes Unpunished Helen. But I wouldn’t want their collective Karma, which is the ultimate punishment after all.
December 5, 2011 at 4:34 pm
Concealed cash makes a comeback, the USPS is saved!
December 5, 2011 at 4:36 pm
So I just got an email notifying me that my original donation was refunded. I would like to re-donate and add a coupla’ bucks for the fees but I can’t seem to figure it out… What am I missing (be kind, please)?
December 5, 2011 at 4:52 pm
It’s complicated. Very long story, we’re still sorting it out. Stay tuned.
Thanks for your support.
December 5, 2011 at 4:54 pm
I got the refund, but I would like to re”donate.” I’ll check back when you get the link up.
December 5, 2011 at 5:01 pm
Thanks for posting this story. I’m sorry it happened to you. This serves as another wake-up call for me. I had a bad experience with them a few months ago. An Etsy customer cheated me and despite providing them plenty of evidence for my case, they still ruled in her favor and gave her all the money. Yet they said that they would not be “involved” in such a situation. They said it was up to “her credit card company.” It’s a shame because I even called and spoke to someone who worked for PayPal who seemed quite sympathetic of the situation. But the bottom line is, I don’t completely trust them. I wish there was a less greedy and less corrupt alternative to PayPal, but unfortunately there is not.
December 5, 2011 at 5:36 pm
Sounds as if they’re staffed by Etsy admins.
December 5, 2011 at 5:05 pm
HEY GUYS!
#fuckpaypal is now in twitter!
December 5, 2011 at 5:09 pm
Seems like paypal is using you folks as a scapegoat. HK is right about the “donate” button being on all sorts of for-profit sites or just so the web master can get a few bucks for his or her time. “Please support this website with your donation” or “please consider a donation to our website to keep it up and running.” It’s pretty ubiquitous on the web these days.
But I really resent PP saying you can’t use the “donate” button for a real cause. Yeah, I get the whole tax thing/non-profit status and such, but PP hasn’t been going after the other web folks for using the “donate” button for a few extra bucks for THEMSELVES!!!
I guess when you are high profile, someone is going to make an example of you, no matter how good your intentions are.
Sorry to hear you and Bronc have been going thru all this. It’s got to be especially hard with the jet lag! Have your mom come over and let her bitch to the PP powers on the phone. That might be fun.
December 5, 2011 at 5:25 pm
I wrote them a story…
HOW PAYPAL STOLE CHRISTMAS:
Once there was a corporate whore, who was so greedy MORE MORE MOAR!
They stole from kiddies and from cats, they even stole from needy rats.
They stole the presents, they stole the tree, they withheld fees from YOU and ME.
And yes oh yes, Oh yes you see…. They lost the business because of REGRETSY.
December 5, 2011 at 5:26 pm
OK, until today I never had a probem with PayPal. This morning I purchased a gift, and happily so, since I’d missed out last week.
I received a confirmation e-mail. Yay!
Just now I received a refund e-mail. NOT yay.
The message from April: Paypal has pulled the plug again.
W
T
F
?
I’m sure as soon as April gets this straightened out or devises another method to obtain the funds needed, she’ll announce it, but in the meantime, PayPal is a bigger loser than Donald Trump in an ethics contest.
December 5, 2011 at 5:33 pm
I ranted before I readed Facebook.
OK, so April, you’re going to have a sick cat, right?
Is there a way to do this through Kickster, or do they take chunks of fees as well?
I’ve never been in a situation where I want to donate money and am not permitted. I feel a Sam Cornwell rant coming on, bubbling up from inside me….
First and foremost, PayPal is a spunk bubble.
Second, they are the pus-filled dangling dingleberries on the ass of a rabid raccoon.
That’s all I’ve got now. I’m too angry to think clearly.
December 5, 2011 at 5:26 pm
For what it’s worth, I just sent them a nasty letter about this policy of theirs and informed them that I would not use their site anymore (and I would tell my friends and family about this as well) unless they decide to waive the fees. Jerk wads.
December 5, 2011 at 5:30 pm
PayPal is currently being trashed on Facebook and twitter. Join the fun.
December 5, 2011 at 5:52 pm
How Paypal really works:
December 5, 2011 at 6:12 pm
Is there a way to set up a child company, April’s Army, or Regretsy Charities, or whatever, as an actual charity so that next time,
with orwithout paypay there isn’t an issue like this? You do good work, to the benefit of a limited crowd… I work (read: volunteer) for a 501(c)3 breed specific animal rescue… good work for a limited crowd.December 5, 2011 at 9:02 pm
The petition is here and yes,the link is legit. I know I am new here,but I have never been so angry about anything…. ever. It is shortened for Twitter. http://chn.ge/vmsVV7
December 5, 2011 at 6:35 pm
Passive-aggressive? A bit. Likely to be ignored? Totally. Cathartic? Unquestionably.
December 5, 2011 at 8:48 pm
The petition has been started and the link here is small so you can,and should,post it to Twitter. http://chn.ge/vmsVV7 HashTag it #FuckPayPal and lets get this nightmare over. Btw,you are all amazing people and you have all done a great thing. Don’t let PayPal win.
December 5, 2011 at 9:21 pm
Fucking cockjousters. How do they even function in daily life? With brains that twisted, I would expect them to slither across the floor and feed from the oil slicks in parking lots.
December 5, 2011 at 9:31 pm
http://www.change.org/petitions/paypal-stop-being-greedy-idiots-who-shut-down-organizations-to-help-the-poor#
Petition for ya’
December 5, 2011 at 9:47 pm
So after posting on FB all day,I am now blocked by PayPal. I have been posting on the site since 4 pm. I know that this will blow up tomorrow,but in the meantime,you can sign the petition here. It went from less than 300 to over 1000 in a few hours.http://chn.ge/vmsVV7
December 5, 2011 at 9:58 pm
That being said,I am new here and I am sure that you all think I am an asshole with a strange motive. I can assure you,I have no motive. When good people do good things,and some giant corporation steps in to shit on it,it pisses me off….. and I am so angry,that I am here to defend Regretsy…. and the amazing people here that donated a few bucks to help some kids and got SHIT on for it.
By defend,I should say that I am not a lawyer. I just think when something is wrong,it is WRONG and PayPal needs to man the fuck up and make this right.
December 5, 2011 at 10:27 pm
I have used the infamous ‘Donate’ button several times. To kick in money for flowers when a friend is ill or loses a family member. When pitching in to pay a friend’s light bill or get a ‘puter fixed in these tight times. To do a LOT of things, and neither I nor the party I was sending the donation to was EVER a 501c (non-profit).
I think we should be spamming their customer support FB with comments until we shut that sucker down.
December 6, 2011 at 12:10 am
Halleluiah, Visa is to launch its new “V.me” service next year. The idea is similar to that offered by the clunky PreyPal: you upload details of your payment cards to Visa—even if they’re not Visa-branded—and Visa will process the payment without ever revealing your card details to the merchant.
At last! Freedom from the clunky PreyPal for all off-eBay online merchants, and PreyPal will undoubtedly now atrophy back to it’s mandated use on eBay, from whence, without its mandated use thereon, PreyPal would never have had the success that it has had …
Be in no doubt, except for its mandated use on whatever will be by then left of the Donahoe-devastated eBay Marketplace, the clunky PreyPal will elsewhere be buried by Visa’s professional offering, “V.me”, once it is up and running in 2012.
PayPal claims PayPal Is Not a Payments Processor!
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24148
Enron / eBay / PayPal / Donahoe: Dead Men Walking.
December 6, 2011 at 12:26 am
Long time lurker, but this prompted me to register and post. I just closed my PayPal account.
December 6, 2011 at 12:34 am
I believe the definition of donate means to give without getting anything to return. I could donate to nazi puppy rapers, but that doesn’t make it a worthy cause. Fuck Paypal.
December 6, 2011 at 4:57 am
Ok, I’m not that awake yet, but I think this is pretty coherent…
Reason for closing account: poor customer service and shady business practices
Comments:After being appalled at the way hundreds of donations made to needy children through April Winchell’s business were treated (IE as a nuisance and a scam rather than a heartfelt outpouring of help to sick and hungry children and their families), I was also made aware that this seems to be the latest in a chain of similar actions- accepting peoples’ money, charging them fees, then charging them fees again to tell them they can’t use their money as it had been intended, due to misleading (or ignored on your part) TOU. I’m very disappointed and saddened. I know that my account is no great loss, but I hope the sheer number of people leaving your company will serve as a wake-up call to practices that border on fraudulent.
December 6, 2011 at 9:29 am
Be smart about your efforts! Don’t mistake a blog post for a news story. The media have not picked this up yet. Keep pushing!
Don’t send hate mail to a list of email addresses that were probably closed years ago. Don’t post hateful invective that gives them a reason to ignore your sentiment.
And They’re not deleting posts. You have to click “everyone” to see them all.
December 6, 2011 at 10:42 am
And this is exactly what PayPal does. They are vague on the rules and once you think you understand them and are in the clear, they turn around and freeze you without warning.
Mind if we use your story on our website boycottpaypal.tubmlr.com? We’re just trying to get a collection of stories together to show everyone the truth about PayPal.
Let us know.
Thanks!
December 6, 2011 at 4:15 pm
Kick ass, April. D:
I actually had no idea PayPal had so many issues with them before. Luckily my donation seems to have cleared but I will officially cease using PayPal.
December 9, 2011 at 8:13 am
OK.. so I needed to back track this whole situation because now I just found out that PayPal took over $20,000 from April…THAT, I did not understand when I picked up this story in midstream…(sorry, was busy working…better late than never and that whole routine) This is simply awful. My God! What kind of world, what kind of corporate structure, what the fuck is this??